Care for your Cashmere

Our fabrics are chosen with the greatest care and our blends make them unique, if you follow our product care recommendations, your scarf should age beautifully.

Due to the nature of our delicate fabrics we suggest dry clean only or if you wish to wash it by hand we suggest the following:

  1. Soak the scarf in lukewarm water using cashmere shampoo available at John Lewis or online.
  2. Squeeze suds gently through fabric - do not rub, wring or stretch the scarf.
  3. Rinse carefully in clean lukewarm water. Saturated scarves should not be lifted before excess water has been gently squeezed out, as they may stretch.
  4. Smooth the scarf flat into it's original shape and place flat on a towel - dry naturally away from direct heat such as radiators or sunlight. Do not tumble dry. When dry press lightly with a cool iron.


Cashmere is one of the finest natural fibres.

This precious and delicate fibre is luxurious to wear, yet requires a little more care and attention than products made from coarser wools. After wearing your new cashmere scarf you might find small balls of fibre forming on the surface.

These small balls or "pills" are caused by some of the loose fibre tangling together as areas of your garment are rubbed during wear. The "pilling" is not indicative of inferior quality - it is an inevitable consequence of the careful processing of this fine fibre. Pills can be easily removed by using our cashmere comb.

You will find that, removing the pills in this way, the garment will actually consolidate and soften further. If cared for properly, your cashmere will maintain its original sumptuous quality.

To prolong the enjoyment of your scarf we recommend the following:

  • Keep your accessory in one of our silkcare bags whenever you can, to protect it from being marked.
  • Take extra care with light coloured items, which tend to mark more easily.
  • Take particular care when the scarf is near embellished garments as the fibres are susceptible to pulls.

Please contact customer care if you have any questions:

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